At Glass City Greenhouse, a wholesale distributor of premium Boston Ferns located in Northwood, Ohio, we are committed to protecting the privacy of our business partners and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal data of our wholesale customers and business contacts, in compliance with applicable data privacy laws.
1. Information We Collect (B2B Focus)
We primarily collect professional information necessary to facilitate wholesale orders and maintain business relationships.
Information You Provide Directly
Business Contact Information: Name, job title, company name, business address, email address, and direct phone number, submitted via inquiry forms, account setup, or during sales discussions.
Wholesale Order Data: Details necessary to fulfill orders, including purchase history, payment terms (excluding sensitive payment details which are processed via secure third-party platforms), and shipping preferences.
Communications: Records of emails, phone calls, and other correspondence with our wholesale and logistics teams.
Automatically Collected Information
Device and Usage Data: IP address, browser type, pages visited on GCGreenhouse.com, and referring URLs, collected via cookies or analytics tools to analyze website traffic and usability.
Log Data: Server logs capturing technical details related to website access.
Cookies and Tracking: We use cookies primarily for website functionality, security, and basic analytics to improve the user experience for our business contacts.
2. How We Use Your Information
We use the collected information exclusively to support and enhance our B2B wholesale distribution services:
Order Fulfillment: Processing, confirming, and delivering wholesale orders for Boston Ferns.
Relationship Management: Responding to inquiries, managing your wholesale account, and providing customized sales quotes.
Business Development: Analyzing sales patterns and website usage to improve our inventory forecasting and service efficiency.
Marketing (B2B): Sending essential product availability updates, pricing changes, or relevant seasonal inventory newsletters (with your consent, where required).
Legal Compliance: Complying with tax and legal requirements related to business transactions.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share data only as necessary to facilitate our wholesale operations:
Logistics & Fulfillment Partners: Sharing name and address data with freight carriers to ensure predictable, timely delivery of your fern orders.
Third-Party Service Providers: Sharing data with platforms such as accounting software, CRM systems, or website analytics (e.g., Google Analytics) to support our internal business functions. These providers are contractually obligated to protect your data.
Legal Compliance: Disclosing information when required by law, court order, or to protect the property and safety of Glass City Greenhouse.
4. Legal Basis for Processing (Applicable to GDPR/PIPEDA)
For users residing in regions governed by specific data protection laws (like the EU/GDPR or Canada/PIPEDA), we process personal data based on:
Contractual Necessity: To fulfill your wholesale orders and maintain your established account relationship.
Legitimate Interests: For website security, fraud prevention, and internal analytics, where our interests do not override your rights.
Consent: For subscribing to non-essential marketing updates or non-essential cookies.
Legal Obligation: To comply with tax, corporate, and other applicable laws.
5. Your Data Rights
Depending on your location, you may have rights regarding your personal data, including the right to Access, Correct, Delete, or Restrict the processing of your data.
To exercise these rights, please contact us using the information in Section 9.
6. Data Retention and Security
We retain business contact and transactional data for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., typically 7 years for financial records). We implement reasonable technical and organizational security measures to protect your data from unauthorized access.
7. International Data Transfers
As a company based in Northwood, Ohio, USA, your data will be transferred to and processed in the United States. We ensure that appropriate safeguards are in place for any international data transfers as required by applicable laws.
8. Contact Us
For any questions regarding this Privacy Policy or to exercise your data rights, please contact our administrative office:
Email: [email protected]
Mailing Address: 909 Lemoyne Road , Northwood OH 43619
This Privacy Policy is accessible via the footer of every page on GCGreenhouse.com.
